Comparison
Viator vs Ticketmaster
| Viator | Ticketmaster | |
|---|---|---|
| Logo | ||
| Provider type | tours activities | tours activities |
| About | A Tripadvisor-owned marketplace for tours, attraction tickets, and activities in destinations worldwide. | A major ticketing platform for concerts, sports, theatre, and other live events — distinct from tour/attraction marketplaces. |
| Best for | travellers who want the widest possible selection of tours and attraction tickets in one search, especially in major tourist destinations | buying tickets to a specific concert, sports fixture, or live event happening during your trip |
| Pricing | Pay online at time of booking; most listings show the total price upfront with no separate booking fee. | Ticket price is set by the event organizer/venue; fees are shown before final checkout. |
| Cancellation | Most listings offer free cancellation up to 24 hours before the experience starts — this varies by operator and is shown on each listing. | Tickets to live events are generally non-refundable except where an event itself is cancelled or postponed — policy is event-specific. |
| Mobile app | Yes | Yes |
| Official website | www.viator.com | www.ticketmaster.com |
Viator
- Logo
- Provider type
- tours activities
- About
- A Tripadvisor-owned marketplace for tours, attraction tickets, and activities in destinations worldwide.
- Best for
- travellers who want the widest possible selection of tours and attraction tickets in one search, especially in major tourist destinations
- Pricing
- Pay online at time of booking; most listings show the total price upfront with no separate booking fee.
- Cancellation
- Most listings offer free cancellation up to 24 hours before the experience starts — this varies by operator and is shown on each listing.
- Mobile app
- Yes
- Official website
- www.viator.com
Ticketmaster
- Logo
- Provider type
- tours activities
- About
- A major ticketing platform for concerts, sports, theatre, and other live events — distinct from tour/attraction marketplaces.
- Best for
- buying tickets to a specific concert, sports fixture, or live event happening during your trip
- Pricing
- Ticket price is set by the event organizer/venue; fees are shown before final checkout.
- Cancellation
- Tickets to live events are generally non-refundable except where an event itself is cancelled or postponed — policy is event-specific.
- Mobile app
- Yes
- Official website
- www.ticketmaster.com
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